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Privacy Policy

All the content on this Website (www.cak.go.ke), including but not limited to the text and images herein and their arrangement, is the property of the Competition Authority of Kenya (“the Authority”).

Our Commitment to Privacy
The Authority values your privacy. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on the site’s homepage and at every point where personally identifiable information may be requested.

Acceptance of Privacy Policy Terms
Please note that our Privacy Policy applies to the Website (www.cak.go.ke). Your usage of the Authority’s Website constitutes acceptance of this privacy policy and any modifications made
to it.

Use of your Personal Information
The Authority uses your personal information to operate this Website and deliver the services you have requested. The Authority may also contact you via surveys to conduct research
about your opinion of the current services or potential new services that may be offered.
The Authority keeps track of the pages on the Website which are most popular among stakeholders/users in order to determine Authority services are most used and what users are searching.

The Authority is cognizant of the requirements of the Data Protection Act, No 24 of 2019.Therefore, the Authority will only disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Authority; (b) protect and defend the rights or property of the Authority; and (c) act under exigent circumstances to protect the personal safety of users of the Website or the public.

Deletion of User information on CAK'S Mobile Application 

The Competition Authority of Kenya (CAK) places a high premium on data privacy and the processing of data collected through our various digital-based platforms. Users of the CAK's mobile application can request for all their information to be deleted from our database through submitting a formal request to info@cak.go.ke

Upon receipt of the request, the CAK shall delete the user's information, including their name, email address and phone number. This deletion shall be conducted within the shortest time possible.